Thursday, December 8, 2011

Reaction v/s Response




While communicating with people in all walks of lives, we come across various situations where communication comes to a standstill because either party gets into the mode of reacting.

Let’s have a look at the difference reaction and response can make on communication and relationships.
Reaction-abrupt actions or expression of thoughts in retort to someone’s words or actions. When one reacts, he closes all the channels of communication and the entire system of communication gets shut. Mind gets cluttered with negative thoughts and presumptions. It fails to be receptive. Reaction does not take one anywhere. The party reacting becomes out of reach and difficult to communicate with. This disrupts not just the communication, but also the situation and has a negative impact on the relationship of both the parties. So let’s learn to respond instead of reacting.
Response- well thought of and meaningful communication through words or actions.
Here are a few tips of learning how to respond:
-Take time before responding, if required 24 hours or more.
-Listen, comprehend and then respond.
-Keep yourself in the other person’s shoes and then respond.
-Exert self control so as not to react.
-Do not go on a unidirectional flight of negative thoughts.
-While you are on the receiving end of someone’s reaction, just stay patient.
-If the other person is over reacting, think that he has gone through a turbulent time and you are the first one to meet him after that turbulence, and treat him well.
-Before going to sleep, hand over all thoughts and problems to the Almighty and ask Him to handle the situation.


Your reactions & response to this post are welcome:)